If something happened and the password does not work or is forgotten:
- Go to https://www.memberplanet.com/Account/ForgotPasswordNew.aspx
- Complete the form and directions will be emailed to you.
- After the password has been reset, refresh the browser window and then login.
The Member Planet system uses a very high level of security. After too many attempts to login have failed, the member will be locked out. If you are locked out or have gone through a couple of reset password attempts without success, contact Alice Hansen.
They will reset the password link (this will erase all previous attempts) and you will receive another invitation from Member Planet to set the password. Please watch the reset password video.